9wkt Privacy Policy

Last Updated: January 2026

Welcome to 9wkt, Bangladesh's trusted online gaming platform. This Privacy Policy explains how 9wkt (referred to herein as "we", "us", or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "your") who access or register on our platform at https://9wkt.vip. By continuing to use the 9wkt platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue your use of our services.

1. Information We Collect

When you register, deposit funds, or interact with 9wkt services, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID or passport number (for KYC verification purposes)
• Contact details: email address, phone number, and residential address (city/district within Bangladesh, e.g. Dhaka, Chittagong, Sylhet)
• Financial information: bKash, Nagad, Rocket, or Upay mobile wallet details, Dutch-Bangla Bank, City Bank, or other bank account references used for deposits and withdrawals
• Technical data: IP address, browser type, device identifiers, operating system, and session logs collected automatically when you access 9wkt
• Usage data: game history, betting records, bonus claims, login timestamps, and feature interactions within the platform

2. How We Use Your Information

9wkt uses the personal information it collects for the following lawful purposes:

Account Management and Service Delivery

We use your identity and contact information primarily to establish and manage your 9wkt account, verify your identity in accordance with KYC requirements, process your deposits and withdrawals through local payment channels, and provide ongoing customer support.

• Creating and authenticating your 9wkt player account
• Processing financial transactions including deposits via bKash, Nagad, and Rocket, and processing withdrawals back to your registered payment method
• Sending you account-related notifications, security alerts, and transaction confirmations
• Enforcing our responsible gaming policies, including age verification (21+ only) and self-exclusion requests

Analytics, Security, and Compliance

We use technical and usage data to monitor platform security, detect fraudulent activity, improve the gaming experience, and meet our obligations under applicable law:

• Fraud detection, anti-money laundering (AML) screening, and suspicious activity monitoring
• Platform analytics to understand user behaviour and improve game offerings, promotions, and responsible gaming features
• Compliance with applicable laws, regulations, and lawful requests from authorities in Bangladesh

3. How We Share Your Information

9wkt does not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data only in the limited circumstances described below:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only the transaction data strictly necessary to complete your deposit or withdrawal
• Game providers: technology partners such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session tokens necessary to run games on their infrastructure
• KYC and compliance providers: identity verification and AML service providers who assist us in meeting regulatory obligations
• Legal obligations: courts, regulators, law enforcement, and government bodies in Bangladesh when required by law or to protect the rights and safety of our users
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity, subject to equivalent privacy protections

4. Data Security

9wkt takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. Our security framework includes:

• SSL (TLS 1.2+) encryption on all data transmitted between your device and the 9wkt platform
• Encrypted storage of sensitive user credentials and financial references in secured databases with restricted access
• Regular security audits and penetration testing to identify and remediate vulnerabilities in our infrastructure
• Strict internal access controls ensuring only authorised 9wkt personnel can access personal data on a need-to-know basis

5. Cookies and Tracking Technologies

9wkt uses cookies and similar tracking technologies (such as session tokens and local storage) to maintain your login state, remember your preferences, and analyse usage patterns that help us improve the platform. These cookies are strictly functional and analytical — we do not use third-party advertising cookies or behavioural tracking for ad targeting. You may disable cookies via your browser settings; however, disabling certain cookies may affect the functionality of the 9wkt platform, including the ability to stay logged in or access certain game features. By using our site, you consent to our use of cookies as described in this Privacy Policy.

6. Data Retention

We retain your personal information for as long as your 9wkt account remains active and for a reasonable period thereafter as required for compliance, legal, and dispute-resolution purposes. Specifically:

• Account and identity records are retained for a minimum of 5 years following account closure to satisfy AML and KYC recordkeeping obligations
• Transaction history is retained for 7 years in accordance with standard financial recordkeeping best practices
• Technical logs (IP addresses, session records) are retained for up to 12 months for security and fraud-detection purposes, after which they are deleted or anonymised

7. Your Rights as a User

As a user of the 9wkt platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at the email address provided in this policy. We will respond to all verified requests within a reasonable timeframe. Please note that certain rights may be limited where 9wkt has compelling legitimate interests or legal obligations that override individual privacy interests. 9wkt respects the right to access, correct, delete, restrict processing of, and receive a copy of personal data we hold about you.

8. Children and Age Restrictions

9wkt is an adult gaming platform strictly intended for users aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If you believe a person under 21 has registered on 9wkt, please notify us immediately. Upon receiving such a report, we will:

• Immediately suspend the underage account pending investigation
• Delete all personal data associated with the underage account
• Reverse any transactions made from the underage account in accordance with our responsible gaming obligations
• Report the matter to relevant authorities if required by law (21+ only — for adults aged 21 and above)

9. International Data Transfers

9wkt primarily serves players in Bangladesh and processes data within its secure infrastructure. In some cases, technical service providers or game platform partners may be located outside Bangladesh. Where such transfers occur, 9wkt ensures that appropriate contractual safeguards and data protection standards are in place to protect your personal information, consistent with the principles set out in this Privacy Policy.

10. Changes to This Privacy Policy

9wkt reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the contact details we hold. Your continued use of 9wkt following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data 9wkt holds about you, please contact our Data Privacy team at [email protected]. We are committed to resolving your concerns promptly and transparently. Our support team is available to assist players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.